About Us Apps Stocks Research Reviews Support Contact Get Started

Help Centre

Get answers to common questions, troubleshoot issues, and learn how to get the most out of our investment apps. We're here to help you on your investment journey.

< 24h
Response Time
3
Apps Supported
3
Markets Covered
Quick Help

How Can We Help You?

Find answers fast by browsing our most common support topics below.

Using the Apps

Learn how to search for stocks, read intrinsic values, check moat strength, and navigate our apps efficiently.

Troubleshooting

Having technical issues? Find solutions for common problems like app crashes, loading errors, and search issues.

Feature Requests

Have an idea to improve our apps? We value your feedback and actively incorporate user suggestions into updates.

Our Apps

App-Specific Support

Select your app below for tailored help and features overview.

Mintin5
Mintin5
Stock Intrinsic Value Calculator

Calculate intrinsic values and assess competitive moats for stocks across US, Singapore, and Hong Kong markets.

Search by stock ticker code (e.g. AAPL, D05)
DCF-based intrinsic value calculation
Moat strength and buy/sell signals
New stocks announced on Instagram
View on App Store
Arthawise
Wealth Management Insights

Smart wealth management tools to help you track, plan, and grow your investment portfolio with data-driven insights.

Portfolio tracking and analysis
Wealth growth projections
Financial planning tools
View on App Store
Astravia
Star-Guided Insights

Explore unique perspectives through astrological and celestial insights, bringing a different dimension to your daily planning.

Personalised celestial insights
Daily and weekly guidance
Intuitive, easy-to-use interface
View on App Store
FAQ

Frequently Asked Questions

Quick answers to the most common questions about our apps and services.

Always use the stock ticker code, not the company name. For example, type AAPL for Apple, NVDA for NVIDIA, or D05 for DBS Group. The app's search is optimised for ticker symbols, which are the standard codes used by stock exchanges worldwide.
Mintin5 covers stocks across three major markets: the United States (NYSE and NASDAQ), Singapore (SGX), and Hong Kong (HKEX). We're continuously expanding our coverage and adding new stocks to the database. Follow our Instagram @5minutemint to stay updated on new additions.
Follow our Instagram account @5minutemint where we announce every new stock that has been researched and added to the Mintin5 database. Each post includes the ticker code you need to search for in the app.
Intrinsic value is the calculated true worth of a stock based on fundamental analysis, including discounted cash flow (DCF) valuation. When the intrinsic value shown is higher than the current market price, the stock may be undervalued. When it's lower, it could be overvalued. Use this alongside other data points for your investment decisions.
A moat is a company's competitive advantage that protects it from competitors, similar to a castle's moat. Mintin5 assesses moat strength by evaluating factors like brand power, switching costs, network effects, and cost advantages. A strong moat suggests the company can maintain its market position over the long term.
Absolutely! Send your stock request to 5minutemint@gmail.com with the stock ticker code and exchange. We prioritise additions based on user demand and actively work to expand our database with the stocks our community cares about most.
No. The data, valuations, and signals provided in our apps are for informational and educational purposes only. They are not personalised financial advice. We encourage all users to do their own research and consider consulting a qualified financial advisor before making investment decisions.
Our apps are available for download on the Apple App Store. Each app may have its own pricing model. Visit the individual app pages on the App Store to see the latest pricing and availability for your region.
Troubleshooting

Common Issues & Solutions

Quick fixes for the most common problems our users encounter.

Stock Not Found

If you can't find a stock, make sure you're using the ticker code (e.g. AAPL) not the company name.

1
Use the stock ticker code, not the full company name
2
Check our Instagram to confirm the stock is in our database
3
If not listed, email us to request it be added

App Crashing or Freezing

If the app crashes or freezes during use, try these steps to resolve it.

1
Force close the app and reopen it
2
Check for app updates in the App Store
3
Restart your device and try again

Data Not Loading

If stock data or analysis isn't loading properly, it's usually a connectivity issue.

1
Check your internet connection (Wi-Fi or mobile data)
2
Close and reopen the app to refresh the connection
3
If the issue persists, email us with a screenshot

Display or Layout Issues

If the app layout looks broken or text is overlapping, try these fixes.

1
Ensure your device OS is up to date
2
Update the app to the latest version
3
Delete and reinstall the app if the problem continues
Get in Touch

Still Need Help?

Can't find what you're looking for? Our team is ready to assist you. Reach out through any of the channels below and we'll get back to you within 24 hours.

Email Support

5minutemint@gmail.com — include a clear description and screenshots if applicable

Instagram DM

@5minutemint — DM us for quick questions or stock updates

YouTube

@5minutemint — tutorials, walkthroughs and investment education
⚖

Our Support Promise

We take every enquiry seriously and are committed to helping you succeed with our apps.

Response within 24 hours
Personalised, human-written replies
Feature requests actively reviewed
Bug fixes prioritised in updates
Continuous app improvements

Ready to Start Investing Smarter?

Download Mintin5 and discover the intrinsic value of stocks across US, Singapore, and Hong Kong markets.

Download Mintin5 Email Support
Scroll to Top